Terms of use

Prices

The prices included in the Bikeasy s.r.l. electronic catalogue may vary from one day to another. 
This variation is closely connected to the market situation or the exchange rate fluctuation.
The prices of the items are inclusive of VAT.

Information within the meaning of Legislative Decree no. 185 /99

Purchases made on our site, as all remote purchases via phone or correspondence, as they occur outside of commercial premises, are protected by Legislative Decree 185, May 22, 1999, which provides for the possibility of the consumer to exercise his/her right of withdrawal.

The consumer may exercise the right of withdrawal within 10 working days from the receipt of the goods. This right consists in the possibility of returning the goods purchased to the supplier without penalty and without giving any reason, and in the consequent reimbursement of the purchase price.

Exclusions: The right of withdrawal applies to natural persons who act for purposes not related to his/her professional activity. Purchases made by retailers and companies are therefore excluded from the right of withdrawal.

Methods to exercise the right of withdrawal: The right of withdrawal shall be exercised by sending, within the specified period of 10 working days from the receipt of the goods, a written communication by registered letter with acknowledgment of receipt to: Bikeasy, Streda dolomites 22, 38032 Canazei Trento
The notice can be sent, within the same period, also by telegram or fax, provided that it is confirmed by registered letter with acknowledgment of receipt within 48 hours. This notification shall contain the codes of the products you are returning, as well as information on arrangements for reimbursement of expenditure incurred (money order, bank transfer, etc.) and any bank details.
The products must be returned by the consumer, in conditions of substantial integrity, to the same address used for the registered letter.

Once the goods are received and their integrity is verified we will, in the shortest time possible, credit the customer of the cost of returned products, holding, where necessary, the amount of shipping costs which will remain charged to the customer.

 


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